Samsung smartphones are crashing – black screens, garbage characters, and consistent restart – TechWeu

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In the early several hours of this early morning, a big amount of customers reported on Weibo that the Samsung cell telephone method crashing. The crashes range from black screens to rubbish people of even infinite restarts. A bulk of the report statements that this difficulty is lively on the Samsung Galaxy S8, S9, and S10. Even so, there are nonetheless a several studies from some older models.


Searching at the photographs on Weibo, the predicament is mainly the exact same. It seems to be a problem with the server. From initial investigations, there were motives to believe that that the April update has a loophole that led to bugs in the previous variation of the lock monitor application. Nevertheless, several Samsung smartphones are safe and function commonly. The whole be aware sequence seem to do the job perfectly. 

In accordance to some experts, this could be influencing phones that bought an update. If your unit is ok, they advocate that you turn off automated updates in the configurations as before long as doable. You also have to back again up all your facts just in circumstance.

Samsung responds

A couple hours following the report flooded the world-wide-web, Samsung has now unveiled an official remark. The enterprise claimed that it has gained suggestions from some end users about system difficulties. In accordance to the enterprise, it is investigating the lead to and corresponding remedies will be accessible as before long as doable.


The formal statement reads 

“Dear Samsung mobile mobile phone buyers, we have acquired responses from some consumers on program problems. At existing, we are actively investigating the causes and delivering corresponding answers as before long as possible”.

Some bloggers believe that the crash is associated with the lock display screen app as well as the Chinese calendar in April.This 12 months is the initial day of the fourth lunar thirty day period in April. If the Calendar App is not current in time, it might induce the method to estimate the time incorrectly, triggering system bugs and crashes.

Suggestions to stay away from crashes

  1. Update the Calendar App in the system App in time
  2. Briefly change off the automatic update by means of the WLAN option in the procedure update.

Unverified remedy

Soon after restarting, double-click the electric power button to enter the photo interface. Then pull down the notification bar, click on the environment button, search for the time, and modify the date to right before 21. Then hold out for the official fix.

  • Double-simply click electric power to start out the camera
  • Pull down the menu. If you can’t pull down, you can take a picture, click to see the image
  • Slide down and click to enter the setting
  • Improve the process time to or just before 21
  • Turn off the procedure automated update
  • Insert a card to update lock screen (configurations, lock monitor, about lock screen, update)


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