You can win a prize after playing a game that can offer you either a guaranteed prize or a chance to enter the lucky draw.
In the case of “Betterluck next time”, you will not be eligible to win any reward from that gTo win or enterlucky draw, you must answer all the questions of a Quiz correctly
In case of other games like Spin & Win,Tap & Win,FunZone Jackpot,to win the prize/enter thelucky draw, you must answer the mandato­ ry question correctly
Some games like Bottle Shooter,Road Master, Bubble wipeout offer no rewards

No, entering the lucky draw does not guarantee a win. It means that you have been added to a list of customers who are all eligible to win. Winners are randomly chosen from this list of customers without any human intervention

All lucky draw winners are sent SMS/ e-mail / notification to intimate their win Alternately,you can search for ‘funzone’ and click on ‘Lucky draw winners’ tab and select the month. select the month and contest name that you participated in to search for your name. Guaranteed w inners of Amazon PAY balance receive SMS (on the registered mobile number) within 48hrs once the amount is credited in their Amazon PAY wallet. Guaranteed winners of discount coupon(s) can collect their coupon at the end of game play or visit ‘Your rewards’ section on the Amazon Pay page to collect the coupon(s).

Lucky draw winners are announced one day after the contest ends on the ‘Lucky Draw Winners’ section on the FunZone page. To visit this page, simply search for ‘funzone’ in the search bar or ask Alexa ‘Alexa, go to games!’ Alternately, winners also receive SMS or e-mail or notification when they win a lucky draw contest.

Click on the link received in the SMS/notification/e-mailto claim the prize and acknowledge Terms & Conditions’ after reading them. Note: Winners should claim the prize within 7 days of receiving the confirmation e-mail/SMS in order to receive their prize.

Winners will receive their prizes as per the ‘Delivery date’ mentioned on the winner announcement page for every contest. Additionally,the delivery date is also mentioned in the Terms & conditions for each game. Note: Generally, Amazon Pay balance is credited in Amazon Pay wallet within 5 to 7 working days of the contest end date. In case of a product, it could take up to 45 days for the product to be delivered to your address.

For you to receive your prize on time, please ensure that your phone number and e-mail ID are updated in your Amazon account as the winners are notified via SMS or e-ma il. Once you receive the e-mail, please claim your prize within 7 days of receiving the mail/SMS/notification and mention correct shipping address,pin-code and phone number. Note: The shipping address cannot be changed once submitted by you. In case your pin-code is not serviceable, Amazon customer service will connect with you for an alternate shipping address or we willcredit equivalent amount in your Amazon Pay wallet.

You will receive a notification, SMS and email when your Amazon Pay wallet is credited with the amount you have won. In case of a physical prize, we recommend you to wait till the delivery date mentioned on the winner announcement page for every contest and reach out to Amazon customer service in case the prize is not delivered to the address given by you at the time of claiming.

Here are some of the steps that you can follow to have a great game playing experience on Amazon- Always log in from your own account to play a game Make sure your e-mail address and phone number are updated so that we can reach out to you when you win Please update full address and phone number when you claim your prize. This helps us to ship your prizes faster and to the correct location.

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